Return & Refund Policy
At TRAILTEEDESIGNS, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a 30-day return and refund policy.
Return Policy
If you received a damaged or defective item, please contact us immediately.
If you are not satisfied with your purchase, you may return the item in its original condition within 30 days of receipt for a full refund.
The item must be unused and in its original packaging.
Return shipping costs will be the responsibility of the customer.
We reserve the right to refuse returns that do not meet our policy criteria.
Refund Policy
Refunds will be processed within 5-7 business days of receipt of the returned item.
Refunds will be issued to the original payment method.
If the original payment method is no longer available, a store credit will be issued.
Exchanges
If you would like to exchange your item for a different size or design, please return the original item for a full refund and place a new order.
Custom Printed Orders
Custom printed orders are made to order and cannot be returned or exchanged unless the item is damaged or defective.
Contact Us
If you have any questions about our return and refund policy, please don’t hesitate to contact us. Our customer service team is always here to help.
Email: [email protected]
Phone: +1 440-609-8683
Thank you for choosing TRAILTEEDESIGNS for your T-shirt needs!